Water Damage Do's and Don'ts

In the event of a water-related emergency, quick action can help minimize damage to carpets, walls and furnishings. There are several steps you can take to lessen the impact:

Do ...

• Turn off the source of the water … this may include the main supply
• Remove as much excess water as possible by mopping and blotting
• Wipe water from wood furniture after removing lamps and tabletop items
• Remove and prop up wet upholstery cushions for even drying
• Use aluminum foil or unstained wood blocks to shield furniture legs from wet carpeting
• Turn on air conditioning, if possible, for maximum drying in summer
• Open drawers and cabinet doors for complete drying (do not force)
• Move oil paintings and art objects to a safe place
• Protect the safety of your family and pets by keeping them away from affected areas

Firestorm 24/7 use specialized, heavy-duty equipment to help speed the drying process and reduce the damaging effects of mold and bacteria.

Don't ...

• Use a household vacuum cleaner to remove water
• Use any type of electrical appliance while standing on wet floors
• Leave books, magazines or colored items on wet carpets or floors

Insurance Claims

Firestorm 24/7 works directly for you. Our team of licensed, professional water removal technicians is experienced in negotiating with all major insurance companies to help you get the service you need. In most cases we are able to ensure you have zero out of pocket cost. We have staff on call that are here to help 24/7.

• Create a visual record of the damage by taking photographs or making a video recording
• Make a list of any damaged items to assist you in the claims process
• Keep an accurate record of all repair costs, including receipts for all your expense